All information will be treated as strictly confidential. Please complete this form carefully before your first session.

*The minimum age for membership is 16 years, in accordance with the regulations of the Ministry of Sports.
– Members must respect the customs and traditions of the Kingdom of Saudi Arabia.
– The studio is not responsible for any lost items or personal belongings of members.
– Smoking in all its forms is strictly prohibited inside the facility.
– It is strictly prohibited to engage in any behavior that violates public decency or causes harm to others.
– Lockers may only be used while the member is present in the facility, and management has the right to open them after operating hours without liability.
– Members must take care of all equipment and use it correctly according to the trainers’ instructions.
– The studio has the right to cancel a membership without financial compensation if the member commits unethical behavior or verbal/physical abuse towards staff or other members.
– Members must present valid identification upon request (ID card, residency card, or Tawakkalna app).
– Members may contact the studio manager directly to submit complaints or suggestions.
– Members are not allowed to make any cash payments or give gifts to trainers or staff. The member bears full responsibility for any payments made outside the studio’s official channels.
– Members must inform the trainer of any health issues before starting a session.
– Management reserves the right to close any branch or transfer members to the nearest available branch, or extend the membership by a period equal to the closure duration.
– If a membership is used by a person who is not registered, the membership will be cancelled immediately without compensation.

Class cancellation policy: Classes must be cancelled at least 6 hours before the start time.

Membership transfer: One free transfer is allowed per membership.

Membership activation: The first session must be used within two weeks from the start of the membership.

Late arrival: Clients arriving more than 10 minutes late won’t be allowed into class.

By signing below, you acknowledge that:
You participate in classes at your own risk. The One Studio and its instructors are not liable for injuries resulting from your own negligence, ignored instructions, or nondisclosed conditions. You consent to hands on corrections in class, where instructors may use light touch to assist in form and alignment.

The One Studio
6397, Ibrahim Aljuhayni St, JEMA 4100, Jeddah 23617, Saudi Arabia
Theone1pilates@gmail.com